Terms and Conditions

In good practice, when you are joining through a funded scheme or purchasing coaching or health education services from Eat For Health UK (Eat For Health Limited) you confirm that you have read and agreed to each statement below and that you wish to proceed.

Coaching and Health Education Disclaimer

By joining a workshop, course or coaching session you agree to the below terms.

All coaching and health education services and communication, email or otherwise, delivered by myself, Ellena Tipping, as well as information on this website (www.eatforhealthuk.com) are meant to help you identify the areas in your life, diet and thinking that may be preventing you from experiencing greater well-being. Coaching and Health Education are not a substitute for professional mental health care or medical care. 

The term ‘coaching’ as used here covers life coaching, personal coaching, executive coaching, health coaching, wellness coaching, embodiment coaching and business coaching for clients.

The term ‘health education’ refers to sessions of sharing information about food, nutrition and the physiological function of the body. 

Health Education workshops and courses summarise information on the role of nutrition in good health. Participants should be aware that knowledge of nutrition and medicine is constantly evolving. You are encouraged to check the most current information on preventive and therapeutic measures. Any nutrition information in workshops is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay seeking it because of something you have heard in this workshop.

The “Reprogram Your Attitude to Food” course or any other workshop or course delivered by Ellena Tipping or any other content from Eat For Health UK Ltd does not provide medical advice. All courses and workshop are for information purposes only and do not constitute a doctor-patient relationship.

It is clinicians’ responsibility, relying on their experience and knowledge of their patients, to determine the best plan of care. The course designer, facilitator and venue accept no liability for any injury arising out of the use of material or tasks contained herein, and make no warranty, express or implied, with respect to the contents of this workshop or publications. Any recommended books or websites are used at the users discretion and liability.

I understand that the health education and/or coaching sessions I will be receiving from Eat For Health UK are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health counsellor or a medical professional.

For legal purposes, I understand that coaching is currently an unregulated industry and that my Coach is certified as a Master Practitioner of NLP by INLPTA.

I understand and agree that I am fully responsible for my well-being during my health education and/or coaching services, and subsequently, including my choices and decisions.

I understand that health education and/or coaching services are not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy.

In health education and/or coaching services, I understand that all comments and ideas offered by Ellena Tipping and Eat For Health UK Ltd are solely for the purpose of aiding me in achieving the defined goals I create with Ellena Tipping and Eat For Health UK Ltd. I have the ability to give my informed consent, and hereby give such consent to my coach to assist me in achieving such goals and understand that results are not guaranteed.

I understand that to the extent our work together involves wellness, career or business, Ellena Tipping and Eat For Health UK Ltd is not promising outcomes included but not limited to improved health, mental health or success.

I understand that my Ellena Tipping and Eat For Health UK Ltd will protect my information as confidential unless I state otherwise in writing. If I report child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if Ellena Tipping or Eat For Health UK Ltd are ordered by a court to provide information or to testify, she will do so to the extent the law requires.

I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, Zoom and other technology.

I hereby release, waive, acquit and forever discharge my Ellena Tipping and Eat For Health UK Ltd, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by Ellena Tipping and Eat For Health UK Ltd as a result of the advice given by Ellena Tipping and Eat For Health UK Ltd or otherwise resulting from the health education or coaching relationship contemplated by this agreement.

I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents.

Terms and Conditions

The coaching schedule will be arranged between Ellena Tipping and Eat For Health UK Ltd and the client and can be booked up to 12 months in advance. Ellena Tipping and Eat For Health UK Ltd will recommend the frequency of health education and/or coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted by mutual agreement, in accordance with the terms set out in this agreement.

The number and frequency of coaching sessions will be agreed at the start of coaching between Ellena Tipping and Eat For Health UK Ltd and the client, and confirmed by Ellena Tipping and Eat For Health UK Ltd by email or written correspondence. Where no specific number is agreed, sessions will be provided on a session by session basis.

In return for the fees payable by the client (or by a third party on their behalf), Ellena Tipping and Eat For Health UK Ltd agree to provide the service as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).

The date that the first consultation, health education or coaching session takes place shall be deemed to be the start date for the service. Where any client is unhappy with any of the terms and conditions they can contact Ellena Tipping or Eat For Health UK Ltd to discuss any concerns and see if they can be resolved before the first session. Participation by any individual in the first session constitutes acceptance of these terms and conditions.

Session Formats

Face to face (venue by mutual agreement), via Zoom; telephone coaching sessions; or other format where such is agreed. Ellena Tipping and Eat For Health UK Ltd are responsible for ensuring that she is available for session at agreed times.

The length of each session is as agreed between Ellena Tipping, Eat For Health UK Ltd and the client before sessions commence.

Session Fees

In accordance with Ellena Tipping and Eat For Health UK Ltd current per session fee or fee for a programme of sessions, or any other such fee as shall be agreed and notified to the client. Ellena Tipping and Eat For Health UK Ltd will confirm the fees in writing, usually by email, unless this is impractical. The number of sessions for which payment is required in advance will be agreed before sessions commence.

Additional Fees

Ellena Tipping and Eat For Health UK Ltd may agree to provide additional sessions after completion of the initial agreed session(s). These terms and conditions will apply to any additional sessions so provided and the Per Session Fee will remain the same as originally agreed except where Ellena Tipping or Eat For Health UK Ltd notifies the client in writing by letter or e-mail of a change to the Fee or to any other term or condition in accordance with the section in these terms and conditions headed “Variation of Terms and Conditions”.

Dates and Times of Sessions

The date and time of the first session and any subsequent session will be agreed between Ellena Tipping or Eat For Health UK Ltd and the client by phone or email and confirmed by Ellena Tipping or Eat For Health UK Ltd  by email or letter.

Sessions can only be rearranged in accordance with the section in these terms and conditions headed “Rearranging Sessions”.

Payment Terms

Fees can be paid online  by standing order, by bank transfer, or Paypal to Eat For Health UK Ltd . Where receipts are requested by the client, they will be sent by e-mail unless otherwise requested.

Fees are payable in advance of each session unless otherwise agreed via instalments or for business clients on receipt of invoice). Where neither a deposit or payment has been received by Eat For Health UK Ltd in advance of a session Ellena Tipping and Eat For Health UK Ltd are not obliged to provide the session.

Where payment is required on receipt of invoice rather than in advance, a charge may be levied for late payment.

Between Sessions

Ellena Tipping and Eat For Health UK Ltd may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these items of ‘homework’ and must use their best judgement for their mental and physical wellbeing.

The client may contact Ellena Tipping and Eat For Health UK Ltd by phone or e-mail between sessions to seek clarification regarding anything arising from a session or for administrative purposes (e.g. where a client needs to rearrange a session or make a payment). Additional health education or coaching can also be provided between sessions but there will be an additional charge for this. Ellena Tipping and Eat For Health UK Ltd will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge and no such charges will be imposed without the client’s agreement.

Rearranging Sessions

If a client needs to rearrange a session, they should provide at least 48 hours notice. No refunds will be given to clients for unused sessions unless 48 hours notice has been given. In exceptional circumstances Ellena Tipping and Eat For Health UK Ltd may need to rearrange a session. In those instances she will also give the client 48 hours notice where practical.

Where a client pays for a session or sessions in advance they must have the session(s) that they have paid for within 6 months of the payment or their fee is forfeited.

Confidentiality

Personal information or business information supplied by clients in sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

Early Termination

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons, Ellena Tipping and Eat For Health UK Ltd can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Ellena Tipping or Eat For Health UK Ltd where practicable and will be refunded any advance payments made for coaching sessions not yet provided.

Responsibilities

Ellena Tipping and Eat For Health UK Ltd will seek to enable the client to improve their quality of life and to achieve their desired outcomes. The client has sole responsibility for taking decisions in all areas of their life. Ellena Tipping and Eat For Health UK Ltd  has no liability for any loss incurred by any client, whether health, financial or otherwise, following commencement of sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or to achieve their desired outcomes or goals.

Variation of Terms and Conditions

Where an Initial Number of Sessions is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those Initial Number of Sessions will only have effect if agreed by both Ellena Tipping, Eat For Health UK Ltd and the client and confirmed by Ellena Tipping or Eat For Health UK Ltd in writing by email or letter. In other cases, Ellena Tipping and Eat For Health UK Ltd may change any of these terms or conditions including the Per Session Fee by giving the client one week’s notice in writing by letter or e-mail of the change(s). If following receipt of such notification of change, the client no longer wishes to proceed with further coaching sessions, they may withdraw from the service immediately by giving notice in writing by email or letter and they will then be entitled to a full refund of any fees paid in advance for coaching sessions not yet provided. Such notice will be effective on receipt by Ellena Tipping or Eat For Health UK Ltd. 

Governing Law

This contract is governed by the law of England whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.

Feedback

Feedback about the service is welcomed and can be given during a session or by writing to Ellena Tipping and Eat For Health UK Ltd via eatforhealthuk@gmail.com

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